Tech Support Girl

This blog was created because i needed a space to vent the reactions provoked by my job - technical support of certain software by e-mail. Sometimes people ask such questions that I really would like to say a couple of “very warm” words but I can’t! Yet it’s very difficult to keep it to myself.

Many of those things I also believe will be funny for technically literate people.

And I intend to include with the “sincere” reply the one that was actually sent. So perhaps this blog can also serve as a learning tool for myself and perhaps for someone else with the same problems! =))

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Tue May 11

Why planes do not fly themselves?

You know what kind of e-mails I hate the most?

CUSTOMER:

I paid for it. Why doesn’t it work?

This is the actual text of the e-mail I received today. Proper to Americans & Middle Easterns, not Europe. I wonder why is that!

ME:

Because if you bought a plane it still wouldn’t fly itself, you’d need to make it fly!

Download link, installation FAQ
Registration link & FAQ
Manual link, try using, if no go describe problem in details