Tech Support Girl

This blog was created because i needed a space to vent the reactions provoked by my job - technical support of certain software by e-mail. Sometimes people ask such questions that I really would like to say a couple of “very warm” words but I can’t! Yet it’s very difficult to keep it to myself.

Many of those things I also believe will be funny for technically literate people.

And I intend to include with the “sincere” reply the one that was actually sent. So perhaps this blog can also serve as a learning tool for myself and perhaps for someone else with the same problems! =))

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Tue Nov 10

Please remove the quotes form the code for me

CUSTOMER:

You send me the code ‘123456’ but I cannot enter the ” so please send me a code without it.

ME:

Do not include the quotes, it’s written underneath the code you should omit them.

CUSTOMER:

You don’t understand me, I need a code without ”, please send me one without ”

ME:

~~Are you bloody idiot that can’t remove the ” off the code yourself???~~
~~Well, I guess you are…~~

[code message edited with deleted ‘delimiters’]