Tech Support Girl

This blog was created because i needed a space to vent the reactions provoked by my job - technical support of certain software by e-mail. Sometimes people ask such questions that I really would like to say a couple of “very warm” words but I can’t! Yet it’s very difficult to keep it to myself.

Many of those things I also believe will be funny for technically literate people.

And I intend to include with the “sincere” reply the one that was actually sent. So perhaps this blog can also serve as a learning tool for myself and perhaps for someone else with the same problems! =))

•

Mon Oct 26

Requests for keygens

CUSTOMER:

Please send key generator software for your softwares

ME:

ARE YOU A BLOODY IDIOT? Or did you just jump off the tree yesterday and have no idea what you’re talking about with all the software licensing and key generators stuff? Or are you just bold out of your mind asking such things of the maker and seller?

Key generators are illegal software allowing to steal what other people sell for money. And they are certainly not to be asked of those people who make and sell the software that key generators are used to steal. If you have expressed yourself wrongly, please elaborate.

Our software free downloads are XX days fully functional free trials. They are granted on Shareware terms, try-before-you buy basis.

If you wish to continue to use it past XX days of free trial, you must purchase license. You may do so at our website below [link to our website]

If you don’t know what means shareware, you can learn so here:
http://en.wikipedia.org/wiki/Shareware