Tech Support Girl

This blog was created because i needed a space to vent the reactions provoked by my job - technical support of certain software by e-mail. Sometimes people ask such questions that I really would like to say a couple of “very warm” words but I can’t! Yet it’s very difficult to keep it to myself.

Many of those things I also believe will be funny for technically literate people.

And I intend to include with the “sincere” reply the one that was actually sent. So perhaps this blog can also serve as a learning tool for myself and perhaps for someone else with the same problems! =))

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Mon Jul 6

Baby-sit me

CUSTOMER:

Your software does not start recording while another software is recording.

ME:

[This is kinda natural]. Only one software can use the system recording engine at a time. What exactly do you suggest?

CUSTOMER:

At the very least your software could warn about not being able to record, and at the best it should ask and be able to terminate the other recording software.

ME:

~~Don’t you want it to sing you lullabies as well? >:-)~~

Thank you, we have forwarded your suggestion to our developers.